Job openings for desktop engineer l1 in pune

Desktop Engineer L1


Role and Responsibility :
Addressing user tickets for issues regarding hardware, software, and networking.
Assisting customers through installing applications and computer peripherals.
Providing technical support either by visiting on-site or through remote-access systems.
Providing IT networks and customer services to users inside and outside the company.
Guide users with step-by-step instructions to resolve the issues.
Customising the desktop applications as per the needs of users and clients.
Advising on software and hardware upgrades.
Maintaining a log of job tickets and maintenance tasks.
Send the unresolved issues to the next level of the support team.
Ensuring that the client systems are working fine.
Creating technical reports and manuals.
Keep up with current breakthroughs in computing technology and research its reviews.

Experience 1 - 3 Years
Salary 1 Lac 25 Thousand To 2 Lac 75 Thousand P.A.
Industry IT Hardware / Technical Support / Telecom Engineering
Qualification Diploma, Advanced/Higher Diploma, Other Bachelor Degree
Key Skills Hardware & Network Engineer Desktop Engineer L1 walk in

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