Telecalling is the process of advertising and selling a product or a service, or responding to inbound queries over the telephone. What makes it particularly effective is that your company's representative can communicate directly with the target customers, creating a foundation for a strong relationship with them.
Telecaller Duties And Responsibilities
Telecallers discuss with potential customers to inform them of the company’s offerings and services. They ensure the prospects are aware of the brand along the journey and influence them to enter the sales funnel. Additionally, they engage with existing customers to collect data on the impacts of the company’s merchandise or services, which they subsequently relay to the relevant divisions to improve the user experience.
Interacting via various channels, such as live chat, emails, social media and direct calls
Modifying sales pitches in response to customer demand
Acquiring and retaining contact information databases
Put forward suggestions in accordance with the requirements of the consumer
Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action
Thanks and Regards
|Experience||0 - 1 Years|
|Salary||1 Lac To 1 Lac 25 Thousand P.A.|
|Industry||ITES / BPO / KPO / LPO / Customer Service|
|Qualification||Higher Secondary, B.Com|
|Key Skills||Outbound Calling Domestic Bpo Telecaller|
|Contact Person||Poonam Tiwari|
|Address||1785 E Ward, Ghugare Complex, G Enterprises Building, 4th Lane, Kolhapur|
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